At our store, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with the product you received, please contact firstname.lastname@example.org.
To be eligible for a refund, please ensure that the following conditions are met:
The item must be unused and in the same condition as when you received it.
The item must be returned within 30 days of the purchase date.
If these conditions are met, you can contact us via email or phone to evaulate a possible refund. We may require photos or other documentation. Please note that we do not cover the shipping cost for returning the item. Once a refund is approved, we will issue a credit within 5-7 business days.